1. Acceptance of Terms
These Terms of Service ("Terms") constitute a legally binding agreement between you and Netcore Solutions LLC, a Wyoming limited liability company ("Company," "we," "our," or "us"), governing your access to and use of the DEBRIEF mobile application ("App") and any related services (collectively, the "Service").
By downloading, installing, or using the App, you confirm that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree, do not use the Service.
2. Eligibility
You must be at least 16 years of age to use the Service. By using the App, you represent and warrant that you meet this minimum age requirement.
If you are between 16 and 18 years of age, you represent that you have obtained parental or guardian consent to use the Service. We do not knowingly collect personal data from individuals under 16 years of age. If we become aware that a user is under 16, we will delete their account and associated data immediately.
The Service is intended for personal, non-commercial use only.
3. Description of Service
DEBRIEF is a performance and self-reflection application that uses the After Action Review (AAR) methodology — a structured, military-derived process for analyzing performance, identifying lessons learned, and improving future outcomes. The App provides:
- Structured daily debrief journals (evening review and morning brief)
- Pattern detection to identify trends across your entries
- An AI-powered coaching feature ("Coach") for personalized guidance
- Smart notification reminders to maintain consistent habits
- Progress tracking and performance analytics
4. Account Registration
To access the full Service, you must create an account. You may register using Sign in with Apple, Sign in with Google, or an email address and password.
You agree to:
- Provide accurate, current, and complete information during registration
- Maintain the security of your account credentials
- Notify us immediately at [email protected] if you suspect unauthorized access to your account
- Accept responsibility for all activity that occurs under your account
We reserve the right to suspend or terminate accounts that violate these Terms.
5. Subscriptions, Free Trial, and Billing
5.1 Subscription Plans
The Service is available on a subscription basis. Current plans:
- DEBRIEF Pro — Annual: USD $69.99 per year (includes a 14-day free trial)
- DEBRIEF Pro — Monthly: USD $9.99 per month
Prices may vary by region and are subject to change with notice.
5.2 Free Trial
The Annual plan includes a 14-day free trial for new subscribers. Your Apple ID account will be charged at the end of the trial period unless you cancel at least 24 hours before the trial ends. Any unused portion of a free trial is forfeited upon purchasing a subscription.
5.3 Auto-Renewal
Subscriptions automatically renew unless cancelled. For the Annual plan, your account will be charged within 24 hours before the end of the current subscription period. For the Monthly plan, your account will be charged monthly on your billing date.
5.4 Payment Processing
All payments are processed by Apple through the App Store. By subscribing, you agree to Apple's payment terms. Your payment method is billed directly by Apple — we do not store or process your payment information.
5.5 Cancellation
You may cancel your subscription at any time via:
- iOS: Settings → [Your Name] → Subscriptions → DEBRIEF → Cancel Subscription
- App Store: apps.apple.com → your account → Subscriptions
Cancellation takes effect at the end of the current billing period. We do not provide refunds for unused subscription time, except as required by applicable law or Apple's refund policy.
5.6 Price Changes
We may change subscription prices at any time. If your subscription price changes, we will notify you in advance. Continued use of the Service after the price change constitutes acceptance of the new price.
6. AI Coach — Important Disclaimers
The DEBRIEF Coach feature uses artificial intelligence (GPT-4o, provided by OpenAI) to generate responses based on your debrief entries and profile information.
The Coach is designed to support reflection, goal-setting, and performance improvement only. We expressly disclaim all liability for any harm arising from reliance on AI-generated content.
If you are experiencing thoughts of self-harm, suicide, or a mental health crisis, please stop using the App immediately and contact a qualified mental health professional or crisis service.
7. User Content
You retain ownership of the content you create within the App ("User Content"), including your debrief entries, answers, and journal notes.
By using the Service, you grant us a limited, non-exclusive, royalty-free license to process and store your User Content solely for the purpose of providing the Service to you. We do not use your personal journal content to train AI models or for advertising.
You are solely responsible for your User Content and represent that it does not violate any third-party rights or applicable laws.
8. Prohibited Uses
You agree not to:
- Use the Service for any illegal purpose or in violation of any applicable laws
- Attempt to reverse engineer, decompile, or disassemble any part of the App
- Access the Service through automated means (bots, scrapers, crawlers)
- Circumvent, disable, or interfere with security-related features
- Use the Service to harass, abuse, or harm any person
- Impersonate any person or entity, or misrepresent your identity
- Transmit viruses, malware, or any code of a destructive nature
- Attempt to gain unauthorized access to any portion of the Service or its related systems
- Use the Service in a manner that could damage, disable, or impair the Service
9. Intellectual Property
The App, its original content (excluding User Content), features, and functionality are and remain the exclusive property of Netcore Solutions LLC and its licensors. The Service is protected by copyright, trademark, and other intellectual property laws.
You are granted a limited, non-exclusive, non-transferable, revocable license to use the App for your personal, non-commercial use, subject to these Terms.
"DEBRIEF" and associated marks are trademarks of Netcore Solutions LLC. You may not use our trademarks without our prior written consent.
10. Privacy
Your use of the Service is also governed by our Privacy Policy, which is incorporated into these Terms by reference. By using the Service, you consent to the collection and use of information as described in the Privacy Policy.
11. Third-Party Services
The Service integrates with third-party services including:
- Supabase (database and authentication infrastructure)
- OpenAI (AI responses via server-side proxy — your data is not sent directly from the App)
- Apple (Sign in with Apple, App Store payments, push notifications)
- Google (Sign in with Google)
These services are governed by their own terms and privacy policies. We are not responsible for the practices of third-party service providers. However, we have implemented technical measures (server-side proxying, JWT authentication) to minimize your data exposure to third-party AI systems.
The App may contain links to third-party websites. We have no control over and assume no responsibility for the content or practices of any third-party sites.
12. Disclaimer of Warranties
THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR COURSE OF PERFORMANCE.
WE DO NOT WARRANT THAT: (A) THE SERVICE WILL FUNCTION WITHOUT INTERRUPTION OR ERRORS; (B) DEFECTS WILL BE CORRECTED; (C) THE SERVICE OR THE SERVERS THAT MAKE IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS; OR (D) THE RESULTS OF USING THE SERVICE WILL MEET YOUR REQUIREMENTS.
13. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL NETCORE SOLUTIONS LLC, ITS MEMBERS, MANAGERS, EMPLOYEES, AGENTS, LICENSORS, OR SERVICE PROVIDERS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATED TO YOUR USE OF OR INABILITY TO USE THE SERVICE.
OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE GREATER OF: (A) THE AMOUNT YOU PAID TO US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM; OR (B) ONE HUNDRED U.S. DOLLARS ($100).
Some jurisdictions do not allow limitations on implied warranties or exclusion of certain damages, so some of the above limitations may not apply to you.
14. Indemnification
You agree to defend, indemnify, and hold harmless Netcore Solutions LLC and its members, managers, employees, and agents from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to: (a) your violation of these Terms; (b) your User Content; or (c) your use of the Service in violation of any applicable law.
15. Termination
We may terminate or suspend your account and access to the Service immediately, without prior notice or liability, for any reason, including if you breach these Terms.
Upon termination: (a) your right to use the Service will immediately cease; (b) we will delete your account data in accordance with our data retention policy (see Privacy Policy); and (c) subscriptions will not be automatically refunded, though you may seek a refund from Apple directly.
You may terminate your account at any time by deleting the App and contacting us at [email protected] to request account deletion.
16. Dispute Resolution — Mandatory Binding Arbitration
16.1 Informal Resolution
Before initiating any formal dispute process, you agree to first contact us at [email protected] and provide a written description of the dispute, your proposed resolution, and your contact information. We will attempt to resolve the dispute informally within 30 days.
16.2 Binding Arbitration
If we cannot resolve the dispute informally, you and we agree that any dispute, claim, or controversy arising out of or relating to these Terms or the Service shall be resolved by binding individual arbitration, not in court. Arbitration will be conducted by the American Arbitration Association (AAA) under its Consumer Arbitration Rules, which are available at www.adr.org.
The arbitration shall take place in Wyoming, or remotely via telephone or video conference at your election. The arbitrator's decision shall be final and binding and may be entered as a judgment in any court of competent jurisdiction.
16.3 Class Action Waiver
YOU AND WE AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR OUR INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, OR REPRESENTATIVE ACTION. The arbitrator may not consolidate more than one person's claims.
16.4 Opt-Out Right
You may opt out of the arbitration agreement by sending written notice to [email protected] within 30 days of first accepting these Terms. If you opt out, all disputes will be resolved exclusively in state or federal courts located in Wyoming.
16.5 EU/EEA Users
If you are located in the European Union or European Economic Area, the mandatory arbitration clause in Section 16.2 does not apply to you. Disputes will be subject to the jurisdiction of the competent courts in your country of residence. Additionally, the European Commission provides an online dispute resolution platform at ec.europa.eu/consumers/odr.
17. Governing Law
Except as otherwise required by applicable law in your jurisdiction, these Terms shall be governed by and construed in accordance with the laws of the State of Wyoming, United States, without regard to its conflict of law provisions.
For users in the European Union, mandatory consumer protection laws of your country of residence continue to apply and are not affected by this choice of law.
18. Changes to Terms
We reserve the right to modify these Terms at any time. If we make material changes, we will notify you via the App or by email at least 14 days before the changes take effect. Your continued use of the Service after the effective date constitutes acceptance of the revised Terms.
If you do not agree to the revised Terms, you must stop using the Service and may request account deletion by contacting [email protected].
19. Miscellaneous
Entire Agreement: These Terms and the Privacy Policy constitute the entire agreement between you and us regarding the Service.
Severability: If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.
Waiver: Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.
Assignment: You may not assign your rights under these Terms without our prior written consent. We may assign our rights without restriction.
No Third-Party Beneficiaries: These Terms do not create any third-party beneficiary rights.
20. Contact
If you have questions about these Terms, please contact us:
Netcore Solutions LLC
30 N Gould St Ste R, Sheridan, WY 82801
United States
Email: [email protected]
Website: netcore-solutions.com